BBB evaluations: Higher Enterprise Bureau has instruments for avoiding prime journey, trip, resort scams for ‘Shopper Safety Week’


CHICAGO (WLS) — Shopper Safety Week begins Sunday, March 5, and the Higher Enterprise Bureau has some necessary info that will help you keep away from falling sufferer to scammers.

The BBB and FTC will present a free reside webinar Wednesday, March 8 at 3 p.m., to tell customers of their rights and educate the general public about scams and ID theft prevention. The webinar, titled “Keep away from the Prime Enterprise and Shopper Scams Occurring in Northern Illinois,” is in partnership with the Metropolis of Chicago’s Division of Enterprise Affairs and Shopper Safety. You may register right here.

Whereas scammers work 12 months spherical, there are some key issues to observe for through the spring and summer season months. With spring break approaching, scammers are poised to supply fraudulent trip leases, third-party faux bookings, and journey websites designed to enchantment to customers on the lookout for nice getaway reductions.

“Many customers now are making their spring break journey plans and finalizing funds, a few of which can fall instantly into the arms of con artists,” stated Steve J. Bernas, president and CEO of the Higher Enterprise Bureau.”Scammers usually reap the benefits of client habits and capitalize on trending web searches, engaging customers with nice offers to widespread locations or all-inclusive packages. Whereas these scams occur year-round, now could be peak time.”

In response to the Federal Commerce Fee, there have been greater than 53,800 reviews of journey scams in 2021. Vacationers misplaced greater than $95 million.

Moreover, Bernas stated, “The easiest way to guard your self is to start planning early, so you aren’t dashing to make last-minute preparations. Scammers capitalize on customers in a rush and will not have the time to confirm that they’re reserving with a official location or enterprise. At all times confirm and make sure to examine for buyer complaints or evaluations on”

Probably the most reported journey scams are:

Trip rental cons – Fraudsters lure in vacationers with the promise of low charges and nice facilities. The “proprietor” creates a false sense of urgency – equivalent to telling potential purchasers that one other vacationer is within the rental – to get fee upfront earlier than doing enough analysis or questioning the legitimacy of the advert.

“Free” trip scams – Typically supplied as an attractive prize, these get victims to pay taxes, charges and different costs earlier than they be taught the supply is faux. Even when reserving with a official firm, beware a low worth might imply journey restrictions, add-on charges for air transportation, port costs, taxes, suggestions, and different charges.

Resort scams – When staying in a resort, watch out for scammers who use numerous strategies to acquire bank card info, together with faux entrance desk calls, “free” WiFi connections and pretend meals supply.

Third-party reserving web site scams – Should you e book your airfare, resort, or different journey by way of a third-party web site, make sure to use warning. BBB Rip-off Tracker continues to obtain reviews of scammers pretending to be on-line airline ticket brokers. In a standard model of the rip-off, vacationers pay with a bank card and obtain a name from the corporate asking to confirm private and banking info after making the fee.

To keep away from falling sufferer to journey scams, BBB recommends:

Get journey particulars in writing – Earlier than making a ultimate fee, get all of the journey particulars in writing. Particulars ought to embody the whole value, restrictions, cancellation penalties, and names of the airways and resorts. Additionally, evaluation and make a copy of the airline and resort cancellation and refund insurance policies and the journey company/reserving web site cancellation insurance policies.

“Too good to be true” offers – If the deal or low cost appears too good to be true, it in all probability is. Scammers usually use this tactic to lure in potential victims and use aggressive “restricted time” language to entice vacationers to pay earlier than researching.

Keep away from wiring cash or utilizing a pay as you go debit card – These funds are the identical as sending money. Paying with a bank card presents some safety and dramatically limits legal responsibility from a fraudulent buy.

Name the rental proprietor – In case you are not utilizing a service that verifies properties and homeowners, don’t negotiate a rental solely by e mail. Many scammers do not reside domestically. Talking with the proprietor on the telephone or by way of video name and asking detailed questions in regards to the property and native points of interest will assist make clear whether or not the itemizing is real.

Unsolicited presents – Be significantly cautious should you “win” a free journey with out getting into a contest or sweepstakes. That is very true if the supply is time-sensitive and requires the patron to simply accept and pay for the supply instantly or threat it going to a different “winner.” Examine the official web site of the corporate the supply is originating from to confirm that it’s official.

The BBB can also be alerting customers searching for used automobiles that unscrupulous sellers are anticipated to aim to pawn off flood-damaged automobiles from California as customary secondhand automobiles right here.

In case you are available in the market to buy a used automobile, BBB advises there are numerous nice vehicle companies within the space. Clients ought to do due diligence earlier than making purchases. The most effective place to start out is by checking for firm scores and evaluations. BBB is a free referral supply to seek out companies you’ll be able to belief.

As soon as the homeowners of broken automobiles settle with the insurance coverage corporations, the automobiles are simply refurbished and resold. These automobiles usually seem at auto auctions, streetside gross sales, and in categorised and social media adverts.

“1000’s of automobiles broken within the California storms in January shall be dried out by now and shipped to different states,” Bernas stated. “Scammers will attempt to trick individuals with contemporary upholstery, new carpeting and discount costs. Typically, intermediary patrons deliberately conceal a automobile’s historical past as a flood-damaged automobile by way of what’s generally known as ‘title washing’ and sells it to an unsuspecting purchaser in a state unaffected by the catastrophe.”

Bernas famous that “the present lack of accessible used automobiles gives an excellent higher threat for customers and a profitable alternative for scammers.”

Corrosion can take years to floor amongst many doable mechanical issues confronted by flooded automobiles, finally, when it might trigger electrical and mechanical issues.

“By the point the problems develop into obvious, the vendor is gone, and the brand new proprietor is left with an unreliable automobile, together with no recourse towards the vendor,” Bernas stated.

BBB tricks to decide if a used automobile is flood-damaged:

Ask to see the title. Examine the date and place of switch, verifying the place the automobile got here from. Ask questions if the title is stamped “salvage” or arrived from a not too long ago flood-damaged state. Think about buying a automobile historical past report of the automobile, which incorporates info if the automobile has ever been tagged as “salvage” or “flood-damaged” in any state.

Fastidiously examine the dashboard. Look at all gauges to verify they’re correct and there aren’t any indicators of water. Search for indications that the dashboard might have been eliminated.

Examine the digital parts. Take a look at the lights, windshield wipers, flip indicators, radio, heater, and air conditioner a number of occasions to verify they work. Additionally, flex some wires below the sprint to see in the event that they bend or crack, since moist wires develop into brittle upon drying.

Examine the inside areas. Look within the trunk, glove compartment, and beneath the seats and dashboard for indicators of mud, rust, or water injury. Examine for open drainage holes within the backside of the automobile.

Examine the situation of the materials. Search for discolored, light or mildewed upholstery, and carpeting. Not too long ago shampooed carpets could also be trigger for concern. Carpeting that has been changed might match too loosely or might not match the inside colour.

Get a automobile historical past report from a database service. The Nationwide Insurance coverage Crime Bureau’s free database lists flood injury and different info. However take be aware: NICB reviews are solely useful if the automobile was insured.

Bear in mind to examine below the hood. Search for standing water, mud or grit within the spare tire wheel effectively or across the engine compartment below the hood.

Do a scent take a look at. A heavy aroma of cleaners and disinfectants is an indication there could also be a mould or odor downside.

Analysis the supplier. At all times take a look at the BBB Enterprise Profile of the supplier at Search for the BBB Seal, the “Signal of a Higher Enterprise.”

Get an inspection. Earlier than shopping for any used automobile, think about having a pre-purchase inspection performed by a trusted mechanic.

Should you’ve been the sufferer of a rip-off, report it at Join BBB’s free client publication, BBB Edge, at Go to or observe @ChicagoBBB on social media.